If the PLC is not communicating with the ClearView db analyzer, there will no on screen errors or alarms generated by the analyzer. Communication errors typically occur because the communication settings used by the ClearView db is different than what the PLC is expecting to communicate on. Use the following instructions to change the communication port and network settings used by the ClearView db.
The ClearView db analyzer uses an embedded Ethernet module called XPORT. The PC software Device Installer allows XPORT configuration.