Support

Guided Wave provides total support that ensures your success over the lifetime of your system. We offer comprehensive support that covers Hardware, Software and Application development, as well as Education and Training. Our global organization has representatives in every major area of the world providing complete support for all our products. Whatever your support needs – Guided Wave is there for you!

Please contact us for RMA or general support issues.

Technical Resources

Guided Wave provides a wealth of information regarding our systems, products, and applications bore from over 30 years of expert experience in process analytics.

Additional resources that we believe will be of use to you are contained in this section.

DuPont Kalrez® selection guide ►

OPTO 22 documentation ►

Modbus DCS simulators software ►

Learn About Saybolt Color Scale ►

Customer Selection Drawing for Flanged O-SST Probe

Customer Selection Drawing for Flanged SST Probe

How to Replace the Seals on a Probe Extractor 

WaveCare Analyzer Support Plan - Reduce Analyzer Downtime

Do you have mission critical process operations?
A replacement order for the average major analyzer component can take up to 8 weeks to deliver. Can your company afford to wait that long?

The WaveCare Solution
In the unlikely event that you experience an analyzer component failure, a pre-purchased WaveCare Analyzer Support Plan can help you avoid these costly and inconvenient delays. WaveCare is add-on support plan available on all Guided Wave analyzers that provides access to priority delivery of replacement parts.

WaveCare Brochure